WordPress AI Support Chatbot Integration

Замовник: AI | Опубліковано: 28.12.2025
Бюджет: 25 $

I want a robust AI-powered chatbot embedded on my existing WordPress site to handle all day-to-day customer support traffic. The bot must greet visitors, understand natural-language queries, and resolve three key categories of questions: technical support issues, order-status checks, and general information requests. While a solid library of predefined answers will guarantee accuracy on frequent topics, I also need the system to learn from each conversation so it continually improves its replies. You are free to choose the framework—whether that is a custom OpenAI implementation, Dialogflow, Rasa, or a well-maintained WordPress plugin—so long as it delivers real-time answers, keeps response latency low, and blends seamlessly with my current site theme. Visitors should not feel they have left the site or been redirected. Core deliverables: • Install and configure the chatbot on a staging copy, then push live once approved • Build the initial knowledge base (FAQs, order lookup instructions, troubleshooting guides) • Implement a feedback loop so conversations train the model safely without exposing private data • Provide an easy dashboard inside WordPress for me to update canned replies, view logs, and export analytics • Test across desktop and mobile to confirm accessibility, speed, and full functionality Acceptance criteria: the bot must correctly resolve at least 80 % of test queries in each category, return order status from the existing WooCommerce database in under three seconds, and store transcripts for later review. Please specify the tools, libraries, and timeline you prefer. I will supply site access and content once we agree on the approach.