I run a small business that relies on WhatsApp for day-to-day communication with customers, leads, and partners. Incoming messages have grown to a point where I can’t keep up in real time, so I’d like a reliable freelancer who can step in and handle replies directly inside the WhatsApp interface. Here’s what I need you to do: • Monitor the account during agreed hours and reply promptly in a friendly, professional tone. • Follow the simple response guidelines I’ll provide for common questions; escalate anything outside the script back to me. • Keep a short end-of-day summary of conversations so I can track trends and pending follow-ups. The messages are currently in one language, but I’m open to adding multilingual support later, so let me know if you have additional language skills. Familiarity with WhatsApp Business features—labels, quick replies, and catalog links—will be a bonus. If you’re attentive, organised, and comfortable writing clear messages, let’s chat about schedules and workflows so you can start right away.