General Virtual Assistant About Us We’re a growing web design and development agency transitioning from a freelance setup to a more structured, systemized operation. You’ll be working directly with Michael, the owner — a Top Rated Fiverr Seller with over 800 five-star reviews and more than 10 years of experience in the industry. This is an opportunity to grow alongside the company and, for the right person, to develop into a management role as the agency expands. Responsibilities Administrative Support: Manage calendars, schedule meetings, organize documents, and handle email communications. Client Communication: Assist in client relations, ensuring timely and professional responses. Project Coordination: Help organize, track, and follow up on project timelines and deliverables. Social Media Management: Schedule posts, monitor engagement, and maintain consistent branding across platforms. Research: Conduct market research, competitor analysis, and identify trends to support strategy. Data Entry: Maintain accurate records, spreadsheets, and CRM updates. Web & Affiliate Tasks: Assist with WordPress or Shopify updates, plugin setups, and affiliate program configurations. General Support: Contribute to smooth day-to-day operations and process improvements. Key Traits Positive, proactive attitude Patience and clear communication Systematic and organized mindset Desire to learn and improve continuously Takes pride in quality work and personal integrity Can think independently and do the right thing even when unsupervised Skills & Tools Comfortable using ChatGPT for research, ideas, and task assistance Familiar with or able to quickly learn Monday.com, Slack, Google Drive, and Loom Basic to intermediate WordPress and Shopify knowledge Good written English (with willingness to improve to excellent level) High spoken English ability preferred (especially for future management roles) Familiarity with web design, marketing concepts, or affiliate systems is a plus Tech-savvy and adaptable to new tools and workflows Benefits & Growth Access to training and paid orientation materials Regular bonuses based on performance Work directly with a skilled and supportive team focused on improvement Clear growth path from part-time to full-time, with opportunities for management-level advancement and performance-based rewards Application Instructions To apply: Send your resume and a short intro message describing your experience and why you’re a strong fit. Record a 1-minute Loom video (camera optional) introducing yourself — a voice recording over a screen share is perfectly fine.