I’m ready to move from scattered tools to a single, purpose-built platform that lets me watch my infrastructure at a glance and manage inbound calls through an intelligent IVR. The dashboard must focus on system monitoring: live metrics, health checks, error logs, traffic spikes, and instant alerts. Real-time data streaming is essential—no page refreshes or delayed polling—so please lean on WebSockets, server-sent events, or a similar low-latency approach. Alongside the visual dashboard I need a tightly integrated IVR that can: • Route calls dynamically based on menu selections or queue status • Understand spoken commands (voice recognition for common intents) • Record every call and attach the audio to the caller’s session record A single admin panel should let me tweak IVR flows, view recordings, and correlate them with the system stats in one place. Preferred but not mandatory technologies include React or Vue for the front end, Node.js, Python, or Go on the back end, and a service such as Twilio, Plivo, or an open-source alternative for telephony. If you have another stack that delivers the same outcome, I’m open to it. Deliverables 1. Source-controlled codebase with clear setup instructions 2. Deployed demo (cloud or container) showing real-time monitoring and fully working IVR 3. Configuration UI for call flows, recognition intents, and alert thresholds 4. Basic test suite plus short video walkthrough for hand-off I can supply API keys and any monitoring endpoints you need. Please estimate timeframe, outline your stack choice, and point me to a similar project you’ve shipped so I can hit the ground running with someone who already speaks this language.