I want a single, coherent system that lets my team handle three things without jumping between platforms: • Lead management, sales tracking and customer-level analytics so we can see every deal’s status and performance at a glance • A slick appointment-scheduling module that customers can book through, with confirmations and calendar sync built in • A full e-commerce flow—product catalog, shopping cart and payment-gateway checkout—branded to match our site The ideal build centralises data: a lead that books an appointment or makes a purchase should appear automatically in the same dashboard, with revenue attributed to the right campaign. I’m flexible on the tech stack; whether you prefer custom code (Laravel, Django, Node) or integrations across platforms such as Shopify, WooCommerce, Zoho CRM or HubSpot, the end result must be intuitive for staff and frictionless for customers. Core deliverables 1. Architecture map showing how CRM, booking tool and store talk to each other 2. Configured database or API integrations that sync contacts, orders and appointments in real time 3. Responsive front-end pages/widgets embedded on our site for booking and shopping 4. Reporting dashboards covering sales funnels, appointment rates and customer value 5. Handover package: source files or admin credentials, setup documentation and a quick video walkthrough I’ll test by running sample leads, bookings and purchases; all three workflows must post data to the CRM, trigger the correct notifications and show in analytics within minutes. Let me know what stack you recommend, any licences we’ll need, and a realistic timeline from kickoff to launch.