Project Title: All‑in‑One Work Marketplace Platform(Freelancer + Upwork Gigs + Job Portal + Digital Marketplace + Tools + Wallet System)1. Introduction1.1 PurposeThis SRS document defines the complete functional and non‑functional requirements for the All‑in‑OneWork Marketplace Platform. The system combines features of freelancing platforms (bidding), gigmarketplaces, job portals, digital product marketplaces, AI and utility tools, referral systems, analytics,scoring engines, and a wallet + escrow payment system.1.2 ScopeThe platform will include: - Freelancing project marketplace with bidding - Gig marketplace - Job portal -Digital product marketplace - Tools marketplace (AI + utilities) - Wallet + payments + EMI - Coupons,referrals & affiliate engine - Analytics for users - Client & freelancer scoring engine - Admin super panel forfull management - Notification system (Email, SMS, Push)1.3 Audience• Developers• Stakeholders / Founders• UI/UX designers• QA testers• Investors1.4 Definitions• Client – User who posts projects or jobs• Freelancer – User who bids, sells, or executes work• Seller – User selling digital products• Employer – Company posting jobs• Order – Gig purchase• Escrow – Payment held until delivery12. Overall Description2.1 Product PerspectiveThe platform will be a cloud‑based, scalable, modular system consisting of: - Web frontend - Mobile apps(Flutter) - Backend API (Node.js / Laravel) - Database (PostgreSQL / MongoDB) - File storage (AWS S3)2.2 Product Features Summary• Bidding marketplace• Gig marketplace• Job search & posting• Digital downloads marketplace• Tools marketplace• Wallet system• KYC verification• Dispute system• Reviews & ratings• Coupons & affiliates• Analytics & reports• Admin CMS2.3 User Classes• Guest User• Registered Freelancer• Registered Client• Job Seeker• Employer• Seller• Admin• Super Admin2.4 Operating Environment• Mobile apps: Android & iOS• Web: Chrome, Safari, Edge, Firefox• Backend: Cloud hosting (AWS, GCP, Azure)• Database: PostgreSQL or MongoDB2.5 Constraints• Payment processing through Razorpay/Stripe• Government KYC compliance• Multi‑currency handling2• High availability infrastructure required3. Functional Requirements3.1 User Registration & Authentication3.1.1 OTP‑based authentication• User enters phone number → receives OTP → verifies.3.1.2 Social login• Google Login• Apple Login (iOS)3.1.3 Passwordless login• Login via OTP only3.1.4 KYC Verification• PAN/Aadhaar upload (India)• Document verification• Approval by admin3.2 User Profile Module3.2.1 Freelancer Profile• Skills• Portfolio (images, videos, links)• Work history• Gig listings• Reviews & ratings• Success score3.2.2 Client Profile• Company details• Spending history• Client behavior score33.2.3 Seller Profile• Products uploaded• Sales analytics3.3 Freelancing Marketplace Module (Projects +Bidding)3.3.1 Create Project• Title, description, budget (fixed/hourly), timeline• Required skills• File attachments3.3.2 Bidding System• Freelancers can place bids• Bid includes price, timeline, proposal• Client can shortlist bidders3.3.3 Hiring• Client selects a freelancer• Escrow payment required to start3.3.4 Milestones• Create milestone → freelancer delivers → client approves → money releases3.3.5 Project Completion• Client approves final work• Review & rating exchanged3.4 Gig Marketplace Module3.4.1 Create Gig• Title, category, tags• 3 packages (Basic/Standard/Premium)• Add‑ons• Delivery days• Revisions43.4.2 Order Placement• User picks package• Pays via escrow3.4.3 Delivery• Freelancer uploads files• Client accepts or requests revision3.4.4 Reviews• After completion, both parties review each other3.5 Job Portal Module3.5.1 Job Seeker Features• Upload resume• Auto‑parse resume• Apply with 1 click• Save jobs3.5.2 Employer Features• Post jobs• ATS-style resume filters• Shortlist candidates• Interview scheduling3.6 Digital Products Marketplace Module3.6.1 Seller Uploads Product• File upload (zip/pdf/png/etc)• Description, tags, pricing• License type• Version history3.6.2 Users Purchase• Instant download after payment• Download tracking• License generation53.6.3 Product Reviews• Rating & feedback after purchase3.7 Tools Marketplace ModuleTools include: - SEO Checker - Keyword Research Tool - Logo Creator - Color Palette Generator - NameGenerator - AI Resume Scorer3.7.1 Free ToolsAccessible instantly.3.7.2 Premium ToolsRequire: - Subscription - One‑time purchase3.7.3 Tools Usage Log• Number of tools used by user• Analytics3.8 Wallet, Payments & Finance Module3.8.1 Add Money• Razorpay/Stripe/UPI3.8.2 Escrow• Client pays → money locked until delivery3.8.3 Withdraw• IMPS/UPI/Bank Transfer• 24‑hour payout feature3.8.4 Auto‑Invoice• GST invoices• Export monthly report63.8.5 EMI Option• Allowed for high‑value purchases3.9 Coupons, Referral & Affiliate System3.9.1 Coupons• Flat discount• Category‑wise discount• New user coupon3.9.2 Referral• Refer a client / freelancer• Earn rewards or commission3.9.3 Affiliate System• Promote courses/products/tools• Earn 10–40% commission3.10 Scores & Rankings Module3.10.1 Freelancer Success ScoreBased on: - Delivery rate - Repeat clients - Cancellations - Disputes - Ratings3.10.2 Client Behavior ScoreBased on: - Payment behavior - Disputes - Reviews - Spending consistency3.11 Analytics & Reports Module3.11.1 Freelancer Analytics• Earnings graph• Order conversion rate• Gig impressions & clicks73.11.2 Client Analytics• Spending history• Project performance3.11.3 Seller Analytics• Downloads• Revenue charts• Conversion metrics3.12 Notification ModuleTypes:• Email• SMS• Push notifications• In‑app alertsTriggers:• Bid placed• Gig order• Project update• Payment events• KYC alerts3.13 Admin Panel ModuleAdmin Features:• Dashboard• User management• KYC approval• Project moderation• Gig approval• Job posting moderation• Digital product approval• Payment settlements• Payout management• Coupons management• Affiliate control• Reports8• CMS pages4. Non‑Functional Requirements4.1 Performance• API response < 200 ms• App loads under 3 seconds• Support 100k concurrent users4.2 Security• OAuth 2.0 / JWT• AES encryption for sensitive data• UPI fraud protection• DDoS prevention4.3 Scalability• Microservices architecture• Auto‑scaling4.4 Availability• 99.9% uptime4.5 Maintainability• Modular codebase• Well‑documented APIs4.6 Portability• Works on Android, iOS, Web5. Database (High‑Level Tables)• users• user_profiles• projects• bids• gigs9• gig_packages• orders• jobs• job_applications• digital_products• product_sales• tools• tool_usage• payments• wallet_transactions• coupons• affiliates• reviews• disputes• notifications• admin_logs6. API Endpoints (Summary Only)• /auth/*• /user/*• /projects/*• /gigs/*• /jobs/*• /products/*• /tools/*• /wallet/*• /analytics/*• /admin/*7. System Architecture Overview• Client apps → API Gateway → Services → Database → Storage → Notification Service → PaymentGateway8. Future Extensions• Community forum• AI project matching• Live meetings integration• LMS integration (separate app)10