I’m looking for a reliable virtual assistant to take one specific task off my plate: keeping customers updated on their order status via email. Here’s what I need from you: • Monitor the support inbox during agreed-upon hours and promptly reply to “Where is my order?” messages. • Pull tracking numbers or fulfillment notes from my store dashboard, paste them into a friendly, professional response, and log the interaction. • Flag anything outside the standard order-status flow (returns, complaints, unusual requests) so I can handle it myself. Right now I don’t require phone or live-chat coverage—just concise, accurate email replies. If you’re familiar with common e-commerce dashboards or help-desk tools like Shopify Admin, WooCommerce, Zendesk, or Gorgias, that’s a plus, but clear communication and dependable availability matter most. Please tell me how soon you can start, the hours you can cover, and a brief example of how you’d word a status-update reply.