I run a small courier service and I’m ready to replace my basic in-house tool with a more robust, user-friendly web platform. My top priority is a clean interface that lets me organise every customer at a glance, automatically grouping them by location so I can plan pick-ups and drop-offs with a single click. Core requirements • Customer dashboard – sortable and searchable, automatically grouped by suburb/postcode. • One-click status updates – as soon as a parcel is marked “picked up” or “delivered,” the system emails the customer with the appropriate template. • Billing module – generate professional invoices and monthly statements, then email them directly from the platform. • Simple reporting – export daily run sheets or CSV lists for accounting. • Secure login – just one admin account for now, but built so I can add drivers later. • Responsive design – must work smoothly on mobile, tablet and desktop. Scope and collaboration I can give you access to my current rudimentary system so you can study the workflow and data structure. From there, I’m expecting: 1. Wireframes / visual mock-ups for approval. 2. A functional prototype on a staging server. 3. Final deployment and a quick hand-over session so I know how to create email templates, edit invoice wording, and back up the database. Tech stack is flexible; I’m comfortable with mainstream options such as React, Laravel, Django, or similar—as long as it’s easy to maintain on a standard hosting plan. When you reply, focus on your experience building comparable business tools—CRMs, order-tracking dashboards, invoicing systems, etc.—and include one live link I can click through.