I run an online bahis platform and I’m looking for an experienced customer representative who can handle real-time chat and ticket support for our players. Your day-to-day job will centre on greeting users as soon as they log a question, guiding them through deposits, withdrawals or wagering rules, and passing anything technical straight to our dev team so issues are resolved without delay. Because this role sits at the heart of our player experience, I need someone who already has demonstrable experience in a similar front-line support position. Please tell me where you have worked before, the channels you covered (chat, email, phone) and the average volume you handled. Strong, friendly and crystal-clear communication in Turkish is essential; the ability to hold a conversation in English is a welcome bonus. If you’re comfortable with tools such as Zendesk, LiveChat or Intercom, let me know—these are the systems we rely on every day. When you apply, focus on your experience and illustrate how your communication skills have helped you retain or upsell customers in the past. I’m ready to bring the right person on board immediately and organise shifts once we agree on the fit.