I’m looking for an AI expert who can connect intelligent automation to my existing CRM software so that customer service order-processing runs without manual intervention. Here’s what I need: • A workflow that listens to customer messages, identifies an order request, and gathers the required details automatically. • Integration with my CRM’s API to create, update, and close orders based on the extracted information. • Smart prompts and intent detection so the system understands everyday language, even when customers phrase requests differently. • Clear fallback logic—if the AI can’t complete an action, it should flag a live agent with a concise summary. • A simple dashboard or log so I can monitor processed orders, success rates, and any exceptions. I’ll provide API access, sample conversations, and the CRM documentation. You bring the model configuration, coding, and testing. Once everything is running smoothly, please document the setup so I can maintain or extend it later. If you’ve built similar customer service automations or order-processing bots before, let me see a quick demo or repo link when you apply.