I run a small e-commerce site that sells a single item—a combined indoor light and air-purification fixture—and I want a conversational AI that instantly reassures shoppers, clears up doubts, and nudges them toward checkout. The focus is straightforward: the bot must confidently answer every question a visitor might have about the product’s features and specs, shipping and delivery timelines, plus basic technical support or troubleshooting once the customer has it at home. I’d like the experience to feel proactive without being pushy, so the bot should both greet idle visitors with a helpful prompt and seamlessly pick up when someone types a question first. You’re free to use the stack you’re most comfortable with—Dialogflow, Rasa, GPT-based tools, or a comparable framework—as long as the final bot slots cleanly into my existing site (standard HTML/CSS with a Stripe checkout). Key deliverables • Fully trained chatbot model and conversation flows • Embedded chat widget ready for production, styled to match my brand colors • Admin interface or simple method for me to edit replies and add future FAQs • Handover guide covering how to retrain the model, view logs, and update triggers Acceptance criteria • Answers all three content areas—features, shipping, tech support—without hallucinations • Response time under two seconds on an average broadband connection • Initiates a polite greeting after 5–10 s of user inactivity and never repeats the same opener in one session • Tested live on the site and proves at least 90 % answer accuracy over a sample of 30 queries If this sounds in your wheelhouse, tell me which platform you’d build on and roughly how long the integration will take.