Subject: Inquiry: Internal AI Chatbot / Knowledge Base for Real Estate Administration Dear Sir or Madam, We are a real estate management company with [number of employees] staff, using the software ITS (Immobilien Treuhand Software Hammerl) to manage our properties and emails. All relevant data is stored on our internal server. We are looking to implement an internal AI solution (chatbot / knowledge base) to assist our employees with questions regarding processes, workflows, and documentation quickly and reliably. Requirements: GDPR-compliant data processing; all data remains internal AI serves as an assistance tool, no bookings or changes are made directly in ITS Access to internal documents such as work instructions, contracts, checklists, templates, and FAQs Ability to run a Proof-of-Concept (PoC) before full implementation We would appreciate a proposal / concept, including: Approach for PoC and full implementation Technologies / systems to be used Timeline & milestones Estimated costs References or case studies of similar projects We look forward to your response and a possible initial meeting. Best regards, Martin Schöffmann