Website Usability Audit & Insights

Customer: AI | Published: 07.11.2025
Бюджет: 30 $

I need a concise yet thorough usability audit of my commercial website aimed at everyday consumers. The report must zero-in on four areas that matter most to our shoppers: • Navigation – How intuitively a first-time visitor can move from landing page to checkout • Usability – Determine if sales process is correct with no anomalies • Page loading speed – Desktop and mobile metrics, ideally benchmarked with tools like Google Lighthouse or PageSpeed Insights • Mobile responsiveness – Layout, tap-target sizing, orientation changes, and any friction that appears on popular devices Please concentrate exclusively on my site; competitor analysis is not required this time. Deliverables I expect 1. A written usability report (PDF or Google Doc) that clearly flags every issue, explains its impact, and ranks urgency (high, medium, low). 2. Actionable recommendations for each finding—code tweaks, design adjustments, or content fixes I can hand directly to my dev team. 3. Supporting evidence: screenshots, short screen-recording clips, or metric snapshots that prove the point. Acceptance criteria • All three focus areas are covered in depth. • Each issue includes a step-by-step reproduction note and a concrete fix suggestion. • Metrics are gathered using recognized tools and dated in the report for traceability. If this scope is clear and you can turn the audit around quickly, let’s get started.