Website Audit and Troubleshooting Specialist ( WOOCOMMERCE)

Customer: AI | Published: 13.11.2025

## **Job Description – Website Audit, Problem Solving & Conversion Optimization Specialist (Freelance)** **Role Overview** We are looking for a highly skilled freelancer specialized in **technical website audits, troubleshooting, and conversion optimization (CRO)**. The goal is to identify everything that is not working properly on our website, understand what prevents customers from completing orders, and provide clear, actionable solutions to increase conversions and sales. --- ### **Main Responsibilities** #### **1. Full Technical Audit** * Perform a complete analysis of the website: * Speed performance * User experience and navigation * Mobile optimization * Technical SEO * Plugin/theme/server compatibility * Identify all bugs, errors, broken elements, and performance issues. #### **2. Order & Checkout Troubleshooting** * Analyze the full order process step-by-step. * Detect issues with: * Cart * Checkout forms * Payment gateways * Shipping options * Missing or confusing information * Error messages * Provide clear solutions to fix all detected problems. #### **3. Conversion Rate Optimization (CRO)** Identify **everything that must be improved so customers are more likely to buy**, including: * Website speed improvements * Product page structure * Call-to-action clarity * Mobile usability * Trust elements (reviews, security badges, guarantees) * Checkout simplification * Visual hierarchy & layout * Removing unnecessary steps that cause drop-offs * Improving product descriptions, images, and UX flow * Fixing distractions or confusing elements * Suggested A/B tests to increase sales Provide **practical recommendations** with expected impact on conversions. --- ### **Deliverables** * A **full audit report** that includes: * Technical issues + causes * Conversion issues + causes * User experience problems * Recommended fixes * Priority levels (high/medium/low) * Estimated time for each fix * Screenshots or video proof (optional). * A proposal or quote to implement all improvements. --- ### **Required Skills** * Strong expertise with **WordPress / WooCommerce** (or specify CMS). * Experience in **CRO, UX analysis, and e-commerce optimization**. * Deep knowledge of debugging, performance optimization, and technical SEO. * Ability to explain problems and solutions clearly. * Analytical mindset and attention to detail. --- ### **Work Details** * Freelance position * Remote work * Possible long-term collaboration to implement fixes and improvements --- ### **How to Apply** Please send: * Portfolio or examples of similar website audits * Experience with CRO and WordPress