My laptop was recently stolen and, with it, every saved credential for my Prestashop store. I can still log in to the hosting control panel, but I no longer have a working back-office account for Prestashop itself. At the moment I’m not sure whether a full site backup exists; I’m preparing to speak with the host to confirm that. Here’s what I need: • Regain entry to the Prestashop admin—either by resetting the existing account, creating a new super-admin directly in the database, or any other proven method you recommend. • Verify that the store’s files and database have not been altered or compromised during the downtime. • Provide a short, clear set of steps I can keep offline so I’m never locked out again (e.g., how to change passwords via phpMyAdmin, enable two-factor, create emergency accounts). Access you will have: cPanel (or equivalent) with phpMyAdmin, FTP/SFTP, and file manager. I can supply any additional server credentials you need once we start. Success is straightforward: I can sign into Prestashop back-office with full privileges, the storefront functions normally, and I have your written instructions for future recovery. If this is something you handle routinely, please let me know your estimated turnaround.