I’m looking to have a full-featured digital loyalty programme built that works seamlessly across both a mobile app and a responsive website. Core objectives • Allow customers to register, earn, track and redeem rewards such as Discounts, Free products or services, and Exclusive access. • Capture meaningful behavioural and transactional data so I can analyse purchasing patterns and run targeted campaigns. • Keep the user journey unified—points, tiers and offers must stay in sync no matter which platform the customer uses. Key expectations • Robust backend with secure user accounts, reward logic, CRM-ready data exporting and basic analytics dashboards. • Clean, modern UI/UX for iOS, Android and web, matching brand colours and typography that I will supply. • Simple admin panel where I can create offers, push notifications, and view data insights without developer assistance. • Delivery of source code, documentation, and a short hand-over session. When you reply, include a detailed project proposal outlining: 1. Architecture and tech stack you recommend. 2. Milestone breakdown with estimated timelines. 3. Examples of similar loyalty or e-commerce systems you have delivered. I value clear communication, maintainable code and a realistic road-map. Looking forward to seeing your approach to making this loyalty experience engaging and data-driven.