I need a full-stack CRM built specifically for NPA debt collection. The platform must support multi-role, role-based access (admin, supervisor, agent, client) and connect seamlessly with a payment gateway—this is the single most critical feature because borrowers should be able to clear dues in-app without leaving the ecosystem. Client Servicing App The companion mobile / web app has to ship with: • Real-time notifications for payment reminders and status updates • Secure document upload & download so borrowers can share KYC or settlement letters • In-app messaging with our support team for quick clarifications • The same payment gateway integration used in the core CRM • Automated SMS / Email reminders tied to workflow events Core CRM & Dashboards • Agent dashboard displaying assigned accounts, follow-up scheduler, promise-to-pay tracking, and location tagging. • Client (lender) dashboard for portfolio health, recovery metrics, and downloadable reports. • Admin console to create roles, set granular permissions, and audit user activity. • Credit-bureau report upload module (CIBIL, Experian, etc.) mapped to each borrower profile. • Comprehensive analytics: ageing, bucket movement, and promise fulfilment rates. Tech & Compliance I’m open to your recommended stack—just demonstrate experience with financial Loan Management System builds, PCI-DSS compliant payment flows, and strong data encryption at rest and in transit. What to include in your bid Send a detailed project proposal outlining: architecture, third-party services you’ll use, phased timeline with milestones, and examples of past LMS or high-compliance financial projects. Highlight any ready-made modules you can plug in to accelerate delivery. Acceptance will be based on the clarity and depth of your proposal as well as a proven track record in financial CRM/LMS development. Only if u have develped any loan products/CRM in past then only bid, else dont waste your time.