I run several small but fast-moving businesses and need one central point of contact who keeps everything humming. Your core mission is to make sure messages are answered, books stay tidy, and everyday processes feel effortless. Communication management – Triage and respond to incoming emails so only the most important reach me. – Coordinate phone calls with clients, suppliers, and team members, noting any actions that follow. – Own the calendar: schedule meetings, send reminders, and prepare quick agendas when needed. Account reconciliation & reports Each week you’ll reconcile bank and card transactions in our cloud accounting software, flag any anomalies, and compile a concise snapshot of cash flow and outstanding invoices. A simple month-end summary that I can read in two minutes is the goal. Operational workflow streamlining Where you spot repetitive admin work, document the steps and suggest smarter ways—whether that’s a new template, an automated rule, or a clearer checklist. Implement once approved and circle back if tweaks are required. Deliverables • Daily cleared inbox with action items highlighted • Updated call log and meeting schedule by close of business • Weekly reconciliation completed with summary report • Monthly process-improvement note (one page max) Success looks like fewer distractions for me, cleaner books, and smoother daily operations across all companies. If you’re organised, proactive, and comfortable juggling several brands at once, I’d love to hear how you’d tackle the role.