ChatGPT Integration for Steel Trading

Customer: AI | Published: 07.03.2026

I run a steel-trading company and want to weave ChatGPT into every customer-facing and decision-making point of the business. The goal is to have one cohesive solution that handles customer inquiries and support, sparks qualified sales leads, and continuously scans market data to deliver clear price-trend insights—essentially covering all of the above functions mentioned. Here is what I have in mind: • A responsive chat widget (web & mobile) that fields customer questions, checks stock/price data we supply, and routes complex issues to my team. • An automated lead-generation workflow that captures prospect intent from chat or web forms, scores the lead, and pushes it into our CRM. • A market-analysis module that pulls public steel indices or our proprietary data, then uses GPT to summarise trends and flag anomalies in plain English. Everything must be built on the OpenAI API; Python or Node is fine as long as code is clean and well-documented. If Zapier, Make, or similar no-code connectors speed up integration with email, WhatsApp, or CRM, feel free to propose them. I need a developer who can not only write the code but also craft effective prompts, set up fine-tuning if it proves valuable, and leave me with straightforward instructions for future maintenance. Target timeline: functional prototypes within two weeks, full rollout and knowledge transfer completed inside a month. If you have previous GPT or NLP deployments—especially in trading, commodities, or e-commerce—please reference them when you reply.