We’re looking for an experienced AI developer or automation engineer to build a 24/7 AI-powered receptionist for U.S.-based small and medium-sized businesses (restaurants, gyms, salons, retail shops, etc.). The system should handle voice, chat, SMS, and email, providing natural, context-aware, human-like interactions using advanced NLP, intent recognition, entity extraction, and sentiment analysis. Core Features: Multi-channel conversation handling (voice, chat, SMS, email) Context-aware, multi-turn dialogue management Appointment scheduling, confirmations, reminders & follow-ups Integration with CRMs, POS systems, booking tools & calendars Automated transactional workflows and customer engagement Real-time analytics dashboard with interaction metrics & performance insights Technical Requirements: Scalable, modular cloud architecture (AWS/GCP/Azure) Low-latency, fault-tolerant performance Secure data handling compliant with CCPA & HIPAA (where applicable) Support for continuous learning, feature updates & customization without downtime Deliverables: Working MVP (voice + chat) Admin dashboard with analytics Integration endpoints (CRM, booking, communication APIs) Documentation & deployment support Ideal Candidate: Proven experience in conversational AI (OpenAI API, Rasa, Dialogflow, or custom LLMs) Strong API integration & backend development skills Familiarity with Twilio, Cal.com, or similar telephony/booking APIs Understanding of data privacy & compliance standards Budget & Timeline Please include in your proposal: Estimated project timeline for demo version needed quickly for initial sales then full version Tech stack recommendations Examples of similar projects Cost breakdown for the full version + monthly maintenance cost. This is not a one time project. We are looking to add 20+ clients in the next 3 months. Looking forward to connecting with the right person!