Ascend Oswestry requires a low-cost, fully branded booking system integrated into a Wix website. The system must manage three activity areas: Soft Play, Climbing, and The Grid, plus party bookings and exclusive hire. Soft Play Requirements: – 2-hour sessions; capacity ~100 – Multiple ticket types (child, adult, under 1, SEN, toddler) – Peak/off-peak pricing – Mandatory attendee details (name, age, emergency contact, medical) – Soft Play disclaimer acceptance – Automatic session locking at capacity Climbing Requirements: – 1h15 sessions; capacity 22 – Mandatory digital waiver per participant – Age restrictions enforced – Add-ons (gloves, socks) – Shared arena (not exclusive for parties) – Climbing parties must book a climbing session + a party room; system must prevent party-room-only bookings – Waiver reminders via automated emails The Grid Requirements: – Single enclosed room; capacity 8 – Lighting/laser/motion disclaimer required – No food/drink; belongings at own risk – Mandatory disclaimer acceptance Party Requirements: – Soft Play, Climbing, Grid and Exclusive Hire – Base package + extra children – Add-ons (food, décor, characters) – Deposit + final balance payment handling – Child name/age/allergy capture – Fixed party durations and time slots System Functions: – Full Square POS integration (payments, deposits, balances, refunds) – Live capacity tracking – Editable automated emails (confirmation, reminders, waiver links, balance reminders) – GDPR-compliant attendee and waiver storage – Exportable reports (attendance, waivers, revenue, refunds) – Staff dashboard for edits, overrides, manual bookings and capacity adjustments Branding & Integration: – Full colour/font/logo branding – Fast mobile-first customer interface – Clean Wix embedding with no performance impact – System must be easy for staff to update (prices, sessions, emails) – UK-compatible and low monthly cost Provider Deliverables: – Recommend system – Configure all sessions, parties, pricing, deposits – Set up waivers/disclaimers and attendee fields – Build branded emails – Square integration – Wix embedding – Full testing + staff training – Ongoing support cost proposal