My online betting platform needs a dedicated live-chat agent who can serve our Turkish-speaking users with speed, clarity and courtesy. Your core mission will be to welcome newcomers and guide them through registration, deposits, odds selection and first wagers, while keeping an eye out for any friction that might arise along the way. All communication happens in Turkish; the occasional English message may appear, yet our primary audience is local, so native-level Turkish is essential. Familiarity with sportsbook terminology and typical player questions—markets, bonuses, cash-out rules—will help you give precise answers without delay. When a stake is disputed or a result needs clarification, you’ll gather the relevant bet IDs, consult match data and present a fair, well-documented resolution. Please tell me about your previous experience in betting, iGaming or similarly fast-paced support roles and highlight any tools you’re comfortable with (Zendesk, LiveChat, Intercom, etc.). Shift availability and average response times are also useful to know. If guiding bettors and keeping the chat window buzzing with helpful, friendly replies sounds like your ideal seat, I look forward to reading about your experience and welcoming you to the team.