I want to give my support team a sleek mobile experience that surfaces real-time Salesforce cases. The project is straightforward: use the Salesforce REST API to authenticate, query, and display support-ticket data inside a polished, intuitive interface that runs smoothly on both iOS and Android. Core workflow • Secure OAuth flow → access token handling • Fetch support-ticket fields (case number, subject, status, priority, last update, owner, plus any attachments) with efficient SOQL queries • Persist minimal offline cache and refresh on pull-to-refresh • Present the list and detail views with clean, modern UI components, dark-mode ready • Handle pagination, state changes, and basic actions like comment or status update (via PATCH) Tech stack is up to you—native (Swift + Kotlin) or cross-platform (React Native, Flutter) are welcome as long as performance and UI polish stay top-tier. Deliverables 1. Source code and build instructions for both platforms 2. Brief architecture doc covering auth flow, data layer, and UI approach 3. One-click deploy guide for connecting to any Salesforce org (sandbox or prod) 4. Short walkthrough video of the app in action Acceptance criteria • Successful login to our sandbox and retrieval of at least 100 live support tickets • UI meets Apple Human Interface and Material guidelines, scoring ≥90 on Lighthouse performance • No critical crashes or memory leaks after 30-minute stress test When you reply, include a detailed project proposal that outlines your chosen framework, timeline, milestone breakdown, and any past work that proves you can deliver this kind of polished, data-driven mobile app.