I run a busy healthcare service and need dedicated help with one specific task: organising medical appointments for multiple patients. The role centres on coordinating with clinics, securing suitable time slots, and making sure every booking is reflected in our shared calendar without overlaps. Day-to-day responsibilities • Contact clinics or specialist offices to confirm availability and reserve slots • Record each confirmed or rescheduled appointment in Google Calendar (or the practice’s EMR portal) in real time • Send confirmations and reminder messages to the patients involved • Keep a concise log of all calls or emails so the clinical team can trace each booking if questions arise Acceptance criteria • Appointment requests acknowledged within 24 hours • Calendar accuracy must remain at 100 %—no double bookings • Patients receive confirmation within one hour after a slot is secured Access to Google Workspace, our cloud-based scheduling portal, and standard telephone or VoIP lines will be provided. Familiarity with common EMR systems is an advantage, though clear communication and organised follow-through are what matter most.