I need a reliable virtual assistant who can keep our live-chat window active and helpful throughout the workday while also protecting my calendar from double-bookings and missed appointments. Your first priority will be answering customer questions in real time. All chats route through the widget on our site, so you should be comfortable juggling several conversations at once, writing clearly, and matching the friendly tone I already use with clients. When an inquiry needs a follow-up email, you’ll draft and send it from my Gmail account so every interaction stays in one thread. Between chats, you’ll monitor my schedule: add new meetings, confirm existing ones, and flag conflicts before they happen. I keep everything in Google Calendar, so you’ll simply drop events in, adjust time zones when needed, and send quick confirmations. Deliverables each day • Complete log of live-chat conversations handled • Updated Google Calendar with any changes noted • Brief summary (in Gmail) of issues that need my direct input If you enjoy fast-paced customer support, write flawless English, and have a knack for keeping calendars tidy, let’s get started.