Carpooling App Development Scope of Work 1. User Authentication & Profiles ● Login / Sign-up with Email, Phone, or Social Media (Google, Apple, Facebook) ● Guest mode (view limited features without login) ● Profile setup with photo, name, gender, age, preferences (music, talk level, smoking, etc.) ● Verification via phone, ID, and email ● Ratings & reviews system for drivers 2. Ride Creation & Search ● Drivers can create ride offers: ○ Start point, destination, via points ○ Date & time of departure ○ Available seats ○ Price per seat ● Passengers can search rides: ○ By destination, route, date, or driver preferences ○ Map-based view of routes and nearby rides ● Filters: price range, car type, driver rating, gender preference, etc. ● Real-time ride availability display 3. Ride Booking & Management ● One-click booking with payment ● Option to request or join a ride ● In-app chat between driver and passenger before confirmation ● Booking approval / rejection system ● Notifications for ride updates (status, delays, cancellations) ● Cancellation and refund policies 4. Real-time Tracking & Navigation ● Live GPS tracking of rides ● Route optimization via Google Maps API ● Share live location with family or friends ● Estimated time of arrival (ETA) updates 5. Payments & Wallet ● Multiple payment options (UPI, Credit/Debit Card, Wallet, Net Banking) ● Auto-fare calculation based on distance and route ● Secure transactions using payment gateway (e.g., Stripe, Razorpay) ● Refund processing for cancelled rides Total amount should be given after ride completion or as both the parties agrees. 6. Ratings & Reviews ● Post-ride feedback system ● Separate ratings for rider behaviour, car comfort, punctuality, and safety ● Driver and passenger history visible in profile Additional Advanced Features:- 1. In-app Chat & Calling ● Secure masked communication between drivers and passengers 2. SOS & Safety Features ● Emergency SOS button linked to emergency contact & police helpline ● Live ride sharing link for safety ● Driver background check (upload driving license, RC, insurance)